TRAINING & ASSISTANCE
Developing local skills for autonomous, sustainable and professional operations.
KNOW-HOW
&
EXCELLENCE
Technology is nothing without people. CINETAKA is committed to transmitting its expertise to train a new generation of cinema professionals in Africa.
Technical Curriculum
Training projectionists to DCI standards, KDM management and level 1 maintenance.
Reception & Service
Premium service codes: customer journey, suggestive selling and conflict management.
Management
Financial management, stock management, team management and reporting.
Startup Assistance
On-site operational support during opening (Soft Opening).
People at the heart of success
Technical Training: Operational Autonomy
The projectionist's role has evolved. They no longer assemble reels but manage data flows. We train your technical teams to understand the digital ecosystem: content ingestion, encryption key management, automated playlist creation and first-level diagnostics. The goal is to make your site 90% autonomous on common incidents, thus reducing dependence on external interventions.
Customer Service Excellence
The spectator experience begins as soon as they enter the lobby. We train your reception teams (cashier, control, confectionery) in the best hospitality practices. Welcoming smiles, suggestive selling at the confectionery counter to increase average basket, efficient flow management during peak periods and diplomatic resolution of client disputes. Well-trained staff is the first driver of audience loyalty.
Managerial Coaching
Managing a cinema requires rare versatility, at the crossroads of cultural and commercial management. We support your site directors on the overall management of the business: scheduling, analysis of key performance indicators (KPIs), ordering and managing confectionery stock, and team management. We provide them with the tools and dashboards needed to make the right decisions on a daily basis.
READY TO JOIN US?
Whether you are an investor, partner or project leader, contact us to find out how CINETAKA can support you in creating or managing your cinema.
Contact us