MAINTENANCE & SUPPORT
Maximize your uptime. We monitor your equipment so the show never stops
SERENITY
&
CONTINUITY
Cinema technology is robust but demanding. Dust, heat and electrical fluctuations are the enemies of your projectors. CINETAKA offers maintenance contracts adapted to African realities
NOC Monitoring
24/7 remote monitoring of your projectors and servers health (temperature, logs)
Support Hotline
Priority access to our engineers for immediate diagnosis and remote resolution
Preventive Visits
Optical cleaning, firmware updates, calibration to maintain quality
Spare Parts
Local storage of critical parts and consumables to reduce intervention times
A proactive maintenance
The NOC (Network Operations Center)
Thanks to your equipment connectivity, our control center can monitor the health data of your machines in real time. We can intervene remotely to adjust parameters or plan targeted intervention before the screening is affected
Preventive Maintenance
Our certified technicians carry out regular visits (semi-annual or annual) to perform a complete check-up: dusting of optical paths and filters, verification of connections, server software updates and colorimetric calibration. These operations significantly extend the life of your investment and ensure constant projection quality
Logistics and Spare Parts
A stockout on a critical part can lead to weeks of closure. CINETAKA maintains a buffer stock of spare parts (ICP cards, power supplies, fans) directly on the continent. In case of a major breakdown, we can ship the replacement part in record time to minimize your "Black Screen Time"
READY TO JOIN US?
Whether you are an investor, partner or project initiator, contact us to discover how CINETAKA can support you in creating or managing your cinema
Contact us